FAQ
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Frequently Asked Questions
Commonly Asked Questions
We provide a full range of NDIS supports, including personal care, community access, assistance with daily living, supported independent living (SIL), and support coordination. All services are delivered in line with NDIS Quality and Safeguards standards.
If you have an approved NDIS plan, you can contact us directly with your plan details. We’ll help you understand your funding, outline suitable supports, and create a service agreement before starting services.
Support Coordination helps participants understand and use their NDIS plan effectively, while Specialist Support Coordination is designed for participants with complex needs who require higher-level assistance in managing multiple services.
We operate under an ISO 45001:2018-aligned Occupational Health & Safety system, ensuring safe environments for participants and staff. Our team is trained in risk management, behaviour support, infection control, and emergency response.
Yes. We offer flexibility in your service agreement. Participants can modify or cancel services with appropriate notice. Our team will guide you through any changes to ensure continuity of care.
Supporting Seniors with Quality Care, Respect, and Independence
Consultation
Speak with our care team to understand your needs and explore tailored aged care options.
Appointment
Book a visit with our specialists to design a personalised care plan for your loved ones.
Contact Us
Have questions? Reach out anytime—we’re here to guide you with trusted aged care support.